About Roots


Coffee Shop Manager

Managing Roots is a dream come true for Phill, who moved back to Gloucestershire to take up the role. A former youth worker, if Phill were a sandwich he’d be a cheese and ham toastie, with a little pickle. Simple, and a bit cheeky.






Community Coordinator




Community Coordinator (with a bit of baking on the side!) Andrea works part time as a GP in Gloucester and says that if she were a sandwich, she’d be mozarella and basil with chilli jam ‘because I’m mainly sunny and happy, but also quite feisty!”

“I love the friendly community we live in, and how varied it is.”



Community Coordinator

Aly is a part time teacher who has been involved in the local community for years. If she were a hot drink she says she’d be a gingerbread latte because it ‘gets you in a good mood’.

“What I love about Kingsholm is that people want to be part of a community. It’s a really friendly place to live.


How we are run 

Legal structure

You’ve probably worked out by now that we’re not a normal business – well, you’re right. Roots has been established by a group of friends with their local community in mind. We wanted this to be woven into the very fabric of the organisation – so we’ve established Roots as a Community Interest Company (CIC). 

A CIC is a type of company designed for social enterprises that want to use their profits and assets for the good of the local community. Simply put, this means that all our profits are to be reinvested into the sustainability of Roots, and to support the work of Roots and other organisations locally.

This in turn means we have written into our articles of association specific items referring to our assets, our profits, and our purpose to make sure all that’s been invested goes back into the work and the local community. You can read anextract here. The full articles have to be approved by the government CIC regulator and are then held by Companies House.

Our CIC is also limited by guarantee, which means we have no shareholders, but a membership. No one has a majority of control or voting rights, and no one even has the option to withdraw profits – it all gets put back into the project and to supporting the local community. 

 We aim to be a profitable business and will be run as efficiently as possible to be self-sustainable and profitable, however we are not-for-profit, i.e. profit is not our purpose.


Members get no benefits per se, just responsibility. They choose who runs Roots and how, so it’s important that they are sympathetic to Roots’ values. That’s why anyone wishing to become a member needs to have had at least six months’ engagement with Roots first, and why any applicant will need the support of existing members and the approval of the board.


We have a governance board, which has overall responsibility for Roots CIC and ensures we stick to our vision and values.


 A day-to-day management team takes care of the coffee shopcommunity spacekitchencourses and events. It’s their job to make sure everything runs smoothly, and that it’s plenty of fun too!